The following downloads may help you get started, and if you continue reading, I've included some detailed information about how to use the diagrams.
The technique was then published in his 1990 book, "Introduction to Quality Control." The diagrams that you create with are known as Ishikawa Diagrams or Fishbone Diagrams (because a completed diagram can look like the skeleton of a fish).
Although it was originally developed as a quality control tool, you can use the technique just as well in other ways.
Although not angled like most fishbone diagrams, this template is very simple to edit and customize (as opposed to constantly moving and aligning text boxes and arrows).
The purpose of a cause and effect analysis is to identify the causes, factors, or sources of variation that lead to a specific event, result, or defect in a product or process.
To help structure the approach, the categories are often selected from one of the common models shown below, but may emerge as something unique to the application in a specific case.
Dissertation Hospitality In Researching Tourism Writing - Fishbone Problem Solving Template
A Fishbone Diagram is another name for the Ishikawa Diagram or Cause and Effect Diagram.
Cause and Effect Analysis gives you a useful way of doing this.
This diagram-based technique, which combines Brainstorming Cause and Effect Analysis was devised by professor Kaoru Ishikawa, a pioneer of quality management, in the 1960s.
For example, a light bulb that burns out pre-maturely (the effect) might be caused by a sudden jarring motion such as dropping, which might be listed under the category People if it was associated with handling by a person (as opposed to machine handling).
A Secondary Cause is a cause that could lead to a Primary Cause, but does not directly cause the end effect.